Professional Education — On-Campus Courses
Systems Operations in Health and Humanitarian Response
September 11 - 13, 2013
within the Georgia Tech Professional Education Web Site
Learn more about our Health and Humanitarian Logistics Professional Education offerings.
Click here to access the archive.
Despite having common goals, often the lack of cooperation and coordination between humanitarian organizations results in procurement and allocation inefficiencies. As a result, a systems view of a humanitarian effort is needed to ensure appropriate use of scarce resources to meet the goals at hand. This course will focus on conceptual and modeling skills to understand and effectively manage humanitarian response from a systems perspective. Models will address system characteristics (e.g. demand dependencies) that drive system dynamics and policies to regulate performance. Course topics include methods for improving coordination and collaboration, addressing demand dependencies, and reliably measuring and evaluating system performance.
WHO SHOULD ATTEND
- Tactical & strategic members of Non-governmental organizations
- Private corporations involved in the humanitarian relief efforts
- US Federal government employees
- US State or local government employees
- Humanitarian Foundation members
- TITLES: Program Managers, Director of Field Operations, Disaster Relief Manager, Director of Logistics & Inventory, Logistics Officers
HOW YOU WILL BENEFIT
Upon completion of this course, you will be able to:
- Describe and model the impact of demand dependencies among the many partners within a health or humanitarian response.
- Identify methods for mitigating or reducing inventory variability and costs through information sharing among supply chain partners.
- Identify opportunities for coordination within organizations and collaboration across organizations for increased efficiency and improved outcomes.
- Describe the strategic behavior of decision makers and the impact of the market (or contract) structure on the participant's actions and the overall system dynamics.
- Define evaluation metrics in alignment with the system goals and structure system operations and incentives that address and evaluate these metrics.
- Provide immediate impact to their organization through learnings gained from applied and real-world case studies
- Learn to bring NGOs, businesses, and/or government entities together to enhance collaboration, cooperation, and communication
- Discover current trends and procedures to help their organizations and team members get ahead and stay ahead of the curve
- Build a critical knowledge base to make tactical decisions around inventory, routing, and distribution
- Deliver best-practices to measure and evaluate outcomes of humanitarian relief efforts
- Ultimately transform the humanitarian sector with increased capacity to participate in planning and strategic decision-making for effective supply chain management
WHAT IS COVERED
Pre-Course Activities (6 hrs) - Online via MoodleRooms
Classroom Activities (2.5 days) - Georgia Tech Global Learning Center
Post-Course Activities (4 hrs) - Online via MoodleRooms
NOTE: Pre-course and post-course activities will conducted online using the MoodleRooms online learning management system. Access instructions will be provided to registrants when details become available.
Pre-Course Activities - Conducted online via MoodleRooms
- Coordination and Collaboration – 1 hour
- Incentives – 1 hour
- System Analysis - 4 hours
- Dependent Demand
- Coordination and Collaboration
- Performance and Measurements
- System Analysis
Post-Course Activities - Conducted online via MoodleRooms
- Dependent Demand – 1 hour
- Performance and Measurements – 1.5 hours
- Systems Analysis – 1.5 hours
Participants receive readings, case studies, spreadsheet files, and lecture slides, and will be given access to the pre- and post-course web-based activities.
Students need a laptop with Microsoft Excel and the ability to connect to a high-speed internet connection (internet access is provided for onsite portions of course).
Dr. Swann is currently focused on the modeling and analysis of problems and algorithms in logistics, transportation and supply chain management. She has particular interests in developing and analyzing tools to manage demand, such as pricing, revenue management, or lead-time quotation, to increase the flexibility in the system and is currently doing work in humanitarian supply chains. Other research interests include applications of economics and optimization to healthcare policy.
She was awarded an NSF CAREER grant in 2004, and recently, one of her papers was selected as a Finalist in the Shepherd award at the CDC. In 2002, she received the Doctoral Dissertation Award from the Council of Logistics Management and was a Finalist in the Dantzig Doctoral Dissertation Competition at INFORMS. In 2006 she was inducted into the Council of Outstanding Young Engineering Alumni of Georgia Tech.
Dr. Özlem Ergun is an associate professor in the School of Industrial and Systems Engineering. She holds a Ph.D. in Operations Research from the Massachusetts Institute of Technology. Professor Ergun's research focuses on the design and management of large-scale networks. Specifically, she studies logistics and communications networks that are dynamic, partially decentralized, and are used and operated by coordinating but selfish entities. Her main research contributions are the development of a set of new algorithmic and analytical tools and their applications to important real world problems. She is also a co-founder and co-director of the The Center for Health and Humanitarian Logistics at the Supply Chain and Logistics Institute. She teaches undergraduate and graduate courses in optimization and logistics. Dr. Ergun was awarded the NSF Career Award in 2003.
Pinar Keskinocak is an associate professor in the School of Industrial and Systems Engineering, Associate Director of Research for the Health Systems Institute, and the co-director of the Center for Health and Humanitarian Logistics at Georgia Institute of Technology. She received B.S. and M.S. degrees in industrial engineering from Bilkent University in Ankara, Turkey, and a Ph.D. in operations research from Carnegie Mellon University.
Dr. Keskinocak's research focuses on supply chain management, with an emphasis on resource allocation, revenue management, auctions/pricing, due date/lead-time decisions, production planning/scheduling, and logistics/transportation. She is also actively engaged in research and applications in healthcare and humanitarian logistics.
Dr. Keskinocak is an associate editor of Management Science and IIE Transactions, a senior editor of Production and Operations Management (POMS), and on the editorial board of Journal of Revenue & Pricing Management. She is one of the founding members of the INFORMS-JFIG (Junior Faculty at Informs) group and has served as the president of JFIG.
This course counts as two points towards the Health and Humanitarian Logistics Certificate.
On the first day, please check in at least 30 minutes before the class start time.
- First Day (8:30am-5:30pm)
- Second Day (8:30am-5:30pm)
- Third/Last Day (8:30am-1:00pm)
HEALTH AND HUMANITARIAN LOGISTICS SERIES APPROACH TO EDUCATION
The Georgia Tech Health and Humanitarian Logistics Professional Certificate Program is an executive education program designed for practitioners in non-governmental organizations (NGOs), government, industry, and military who are active participants in humanitarian operations including disaster relief, long term development and public health operations. The courses are developed for practitioners seeking to build skills to improve decision making in preparedness, response operations planning, and system design. Courses include many interactive components, such as case studies and games, which help professionals in the humanitarian world to link the challenges and decision-making tradeoffs they face in practice with the systematic approaches, tools, and techniques presented.
The courses in this series are designed for professionals and managers across the entire supply chain (procurement, manufacturing, distribution, transportation, warehousing, and retail) who need university-based education and credentials to prepare them for increasing responsibilities in logistics and supply chain management.
Every effort is made to present the course as advertised herein; however, circumstances may make it necessary to alter the schedule and/or presenters.
- ON-LINE: Register Online via the GT Professional Education website.
- FAX: Send the registration form along with your credit card information to (404) 894-8925. This line is available 24 hours a day.
Georgia Institute of Technology
P.O. Box 93686
- CALL: (404) 385-3501 between 9:00a.m. and 4:00p.m., Eastern time. Have your credit card and registration form handy to aid in this process.
The program fee of $2400 includes continental breakfasts, lunches, breaks, and all classroom materials. Checks made payable to Georgia Tech are accepted for payment, as well as VISA, MasterCard, American Express, or Discover cards. Note that your credit card will be charged as soon as your registration is received. Registrants should make payment arrangements prior to the start of the program. Advance payment arrangements are required to guarantee your place in the program. If a program registrant must cancel, a substitution or transfer to another program can be made.
If the Supply Chain & Logistics Institute must cancel a program, registrants will receive a full refund. Georgia Tech, however, cannot assume the responsibility for other costs incurred. Due to program enrollment limits, early registration is encouraged. Registrations will be acknowledged by a letter of confirmation from Professional Education.
A discount is applicable to:
- SCL Alumni (anyone who has attended a SCL course): $2200
- CSCMP (Council of Supply Chain Management Professionals), AST&L, INFORMS, NASSTRAC, WERC and the Atlanta Supply Chain Leadership Council. : $2200
- Certificate Price: $2000
ON-SITE PROGRAM LOCATION AND ACCOMMODATIONS
This program will be held at the Georgia Tech Global Learning Center located at 84 5th Street, NW, Atlanta, Georgia. The GLC is the new home for all SCL courses at Georgia Tech. Visit the Global Learning Center at http://www.gatech.edu/techsquare/.
To receive the discounted room rate, registrants must call the hotel at (800) 706-2899 and indicate their association with the Georgia Tech program. Reservations made through a travel agency will not be discounted.
CONTINUING EDUCATION UNITS
This program meets criteria for the nationally accepted Continuing Education Unit (CEU). Each participant completing the program will earn 2.75 CEUs and a program certificate. A certificate of completion, showing the accumulated CEUs earned, can be requested by emailing firstname.lastname@example.org.
Participants who complete multiple SCL courses can qualify for the Supply Chain & Logistic Certificate. Learn More
CANCELLATION AND REFUNDS
To cancel your registration and receive a full refund, you must call Professional Education at (404)385-3501 at least 10 business days prior to the course start date. A course cancellation received fewer than 10 days prior to the course start date will be refunded the registration amount, less $50 to cover the costs of materials and facilities. If you do not call Professional Education to cancel your registration and do not attend the course, you are still responsible for the full registration fee.