Areas of Focus
Georgia Tech is launching a fast-track certification program to help promote increased participation from Atlanta’s minority youth in high-growth careers. Led by the Georgia Tech Supply Chain and Logistics Institute, the program is supported by a $350,000 grant from JPMorgan Chase & Co. toward the firm’s global New Skills at Work initiative that promotes workforce development to bridge the gap between the talent employers need and the qualifications of the local talent pipeline.
With the goal of attracting 16-24 year olds in Metro Atlanta* to careers in Logistics, the new program can help prepare participants to compete for jobs and successful careers in supply chain and logistics. As an Equal Education Opportunity Institution, applications from veterans, underrepresented minorities and women are strongly encouraged.
“The road to economic opportunity and prosperity begins with great preparation and we want to help our youth be ready to compete and secure jobs that will lead to a strong future,” said David Balos, market leader for JPMorgan Chase & Co. and head of commercial banking in the area.
Over the first two years of the program, 300 students will be invited to participate, with tuition costs covered through the grant. Students who complete each course will have the opportunity to train in one or more supply chain topics/courses with a goal of receiving an industry-recognized certification for the selected area(s).
*This program is currently open to and tuition-free for 16-24 year-old residents of Fulton, DeKalb, Clayton, Cobb, Gwinnett, Coweta, Douglas, Fayette, Henry, counties or active duty/veterans who will be moving to one of these counties. Residents of Newton, Walton, Jasper, Morgan and Rockdale who are accepted will be in the Summer/Fall 2017 pilot program which is limited to the first 100 qualified applicants. The age requirement is waived for the first 100 accepted into the Newton, Walton, Jasper, Morgan and Rockdale Summer/Fall 2017 pilot program. (16-24 year-old residents of other metro-Atlanta counties may apply and be charged $100 per course upon acceptance.) Active duty service members interested in participating in the LEAP courses as part of the VET2 program should contact James.Wilburn@pe.gatech.edu.
Four main areas of instruction will be covered, based on input received from supply-chain intensive companies based in Atlanta, including Coca-Cola and UPS.
Students will be able to learn at their own pace while progressing toward certification. In addition to the course content, students will receive career coaching, resume advice, and participate in career opportunities.
Prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.
Possible positions include: Purchasing clerk, material handler, cargo handler, logistics coordinator, merchandise buyer assistant, supply coordinator
Structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.
Possible positions include: Warehouse supervisor, receiving clerk, forklift operator, pickers, packers, shippers, receivers
This course prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.
Possible positions include: Dispatcher, transportation clerk, route driver, package deliverer, scheduler, traffic clerk
This course prepares students in the basics of customer service operations and the role of customer service within an organization’s overall supply chain. The course includes presentations of the key elements of customer service including: the order management process, customer relationship management, management of challenging customers, effective customer communications, returns and reverse logistics, and performance metrics.
Possible positions include: Customer service agent, order management supervisor, order entry clerk
*Students can apply to take more than one course – pending course availability.
This program is made possible through a generous grant from JPMorgan Chase & Co.
This material was funded in whole by a $24.5M TAACCCT grant awarded by the U.S. Department of Labor’s
Employment and Training Administration to the LINCS in Supply Chain Management consortium.