Areas of Focus
Offered online and can also be tailored and delivered onsite or in hybrid online/classroom formats.
Structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.
This course prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.
This course prepares students in the basics of customer service operations and the role of customer service within an organization’s overall supply chain. The course includes presentations of the key elements of customer service including: the order management process, customer relationship management, management of challenging customers, effective customer communications, returns and reverse logistics, and performance metrics.
This course prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.
This course prepares students in the basics of supply management and procurement operations and the role of procurement within an organization’s overall supply chain. The course includes presentations of the key elements of sourcing and procurement including: strategic sourcing, supplier management, negotiations, contract development, supplier identification and evaluation, and the importance of cross-functional collaboration.
Offers knowledge of inventory management essentials, including different approaches and variables that affect decisions. Discussion incorporates elements of inventory control techniques, cycle counting, and inventory cost analysis.
Provides knowledge of essentials for sales and operations planning, integrating demand forecasts with capacity forecasts and marketing with sales functions. Discussion incorporates elements of forecasting, demand planning, and supply planning.
This course prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain.
These courses are offered in a self-paced online format and in a hybrid format. The hybrid format requires students to meet at intervals on the Georgia Tech Savannah Campus. At this time, there are no hybrid sessions scheduled. (See Georgia Tech Professional Education registration website for specific dates/times updates).
These certificates are designed for those who want a solid understanding of supply chain fundamentals and logistics fundamentals who may be new to certain supply chain domains. The goal of the program is to support workforce readiness and upward mobility for entry-level and supervisory level associates.
Supply Chain Fundamentals Certificate: Must take 4 SCF online courses: Required course: Supply Chain Management Principles. Choose 3 SCF courses from the following: Customer Service Operations, Supply Management & Procurement, Demand Planning, or Manufacturing & Service Operations.