Special Note

Enroll in this course at any time, even if the session start date has passed. However, check the register by and session end date listed in the session details to ensure you have enough time to complete the course.

Course Description

This course prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.

Who Should Attend

  • Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
  • Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Manufacturing analysts, Manufacturing supervisors, Manufacturing clerks, Manufacturing Managers
  • Service Operations supervisors, Service Operations Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Inventory Cycle Counters
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

How You Will Benefit

  • Define supply chain management – flows, metrics, frameworks, goals, and organizational structures
  • Describe the various types of information systems and technology currently used in the supply chain
  • Describe how teams work together to create successful customer relationships
  • Summarize the customer satisfaction model
  • Discuss the difference between internal and external customers
  • Explain the difference between manufacturing and service operations
  • Recognize the steps in the procurement process
  • Understand that there are different types of buyer-supplier relationships
  • Define the concept of strategic sourcing
  • Explain why it is important to consider the total cost of ownership when making purchases
  • Categorize the different types of demand patterns
  • Discuss the importance of S&OP in the integrated supply chain
  • List several KPIs for successful inventory management
  • Articulate some of the key operations of a warehouse (e.g., receiving, storage, product placement, filling orders, and order picking processes)
  • Understand how different areas of product transportation affect the overall success of companies
  • Identify the challenges in establishing efficient and effective transportation processes within industries
  • Determine which modes of transportation are more cost effective in given situations and why
  • Demonstrate metrics used to measure transportation service quality and efficiency
  • Understand the importance of supply chain resilience
  • Learn potential ways Artificial Intelligence (AI) can improve supply chain resilience

What is Covered

Supply Chain Management Principles is a start anytime, self-paced course consisting of 8 Learning Blocks.

  1. Supply Chain Concepts
  2. Customer Service Operations
  3. Manufacturing & Service Operations
  4. Procurement and Supply Management
  5. Inventory Management
  6. Demand Planning
  7. Warehousing Operations
  8. Transportation Operations

Course Prerequisite and Related Certificate Information

None.

Course Times

Our online Supply Chain Fundamentals courses are 100% online, self-paced, start anytime, and are approximately 40 hours of instruction per course. There is a quiz at the end of each learning block that must be passed to move onto the next learning block.
 

Course Materials

Required: Computer with speakers and internet connectivity to access online content

Provided: Access to online course content and optional reading materials

Course Fee

Standard Fee: $350.00

Please note the course Access Period (start and end dates) noted within the Georgia Tech Professional Education website where registration takes place. Access to the course ends on the noted date and cannot be extended. For example, if you enrolled today, completed half of the course content, quizzes, etc. and do not complete by the end date – you would lose your progress and, unfortunately, have to re-enroll and start over.