LEAP: Manufacturing and Services Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapmso
Course Series
LEAP
Sort Order
8
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Old Node ID
3960
Language
English
Course Location
Virtual/Instructor-led
Course Times

On the first day, please check in at least 30 minutes before the class start time. First Day - 8:00am to 5:00pm ​Second Day - 8:00am to 5:00pm Third Day - 8:00am to 5:00pm

PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3507P

Course Short Description

Course Short Description
Prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain.

Course Long Description

Course Long Description

This course prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain. The course includes presentations of the following concepts; defining the role of manufacturing and service operations, linkages between market requirements and the selection of manufacturing processes, facility location strategies, and facility layout, the importance of production planning and control in synchronizing operations, the importance of quality management and performance measurement, and the role of emerging technologies in operations.

Who Should Attend

Who Should Attend

Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors Buyers, Senior Buyers Buyer/Planners Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Manufacturing planners, supervisors, clerks, analysts, directors, engineers, controllers, superintendents, foremen Industrial engineers Plant engineers, planners, supervisors, clerks, analysts, directors, controllers, superintendents, foremen Inventory Planners Order Management Supervisors, Managers, Analysts Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers Inventory Managers, Inventory Clerks, Inventory Analysts Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Manufacturing & Services Operations is a start anytime, self-paced course consisting of 7 Learning Blocks. Learning Block 1 – Manufacturing and Services Management Overview Learning Block 2 – Strategic Considerations in Manufacturing Learning Block 3 – Production Planning and Control Learning Block 4 – Operations Management Improvement Techniques Learning Block 5 - Manufacturing Service Related Operations Learning Block 6 – Assessing Performance Learning Block 7 – Systems and Technology

How You Will Benefit

How You Will Benefit

Participants will gain a solid understanding of the basics of manufacturing and service operations and the role of manufacturing & service operations within an organization’s overall supply chain. The course prepares students to be effective in entry-level and supervisory roles in manufacturing & service operations. The course may also be beneficial to executives new to manufacturing & service operations field as the course provides a solid overview of the basics of the field.

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required Computer with speakers to access online content Provided Access to online course content and optional reading materials for 6 months from date of registration

LEAP: Demand Planning

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapdp
Course Series
LEAP
Sort Order
7
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Old Node ID
3959
Language
English
Course Location
Virtual/Instructor-led
Course Times

On the first day, please check in at least 30 minutes before the class start time. First Day - 8:00am to 5:00pm ​Second Day - 8:00am to 5:00pm Third Day - 8:00am to 5:00pm

PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3185P
Course CRN
15829

Course Short Description

Course Short Description
Provides knowledge of essentials for sales and operations planning, integrating demand forecasts with capacity forecasts and marketing with sales functions. Discussion incorporates elements of forecasting, demand planning, and supply planning.

Course Long Description

Course Long Description

This course prepares students in the basics of demand planning and the role of demand planning within an organization’s overall supply chain. The course includes presentations of the key elements of demand planning including the interaction between demand and order management, demand planning principles, demand planning tools and techniques, communicating and managing demand and contemporary approaches to demand planning and metrics and roles associated with demand planning.

Who Should Attend

Who Should Attend

Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors Buyers, Senior Buyers Buyer/Planners Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Inventory Planners Order Management Supervisors, Managers, Analysts Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers Inventory Managers, Inventory Clerks, Inventory Analysts Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Demand Planning is a start anytime, self-paced course consisting of 6 Learning Blocks.   Learning Block 1 – Introduction to Demand Planning Learning Block 2 – Interaction between Demand Management & Order Management Learning Block 3 – Demand Planning Principles Learning Block 4 – Demand Planning Tools and Techniques Learning Block 5 - Communicating and Managing Demand Learning Block 6 – Contemporary Approaches to Demand Planning and Management

How You Will Benefit

How You Will Benefit

Outline at a high level what demand planning is and why it is important to company success Identify the key roles and skills required in demand planning Discuss the key responsibilities and metrics used in planning demand Explain the key links between demand management and order management Discuss the role of Ecommerce technologies in enabling effective demand management Discuss the definitions of forecasting and inventory control Recognize the difference between independent and dependent demand Define the various types of uncertainty related to demand planning in terms of demand, supply, and lead times Explain the causes and impacts of variability or uncertainty Discuss the basic types of forecasting techniques, such as reorder points, Economic Order Quantity, lead times, and technology uses List the key aspects of demand sensing and communication Discuss the key aspects of gaining demand consensus within and organization Identify the key metrics used in demand management Explain the key aspects of managing and prioritizing demand Describe Collaborative Planning, Forecasting, and Replenishment (CPFR), how it works, and its benefits Discuss pull systems versus push systems Explain the concept of demand shaping

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required Computer with speakers to access online content Provided Access to online course content and optional reading materials

LEAP: Supply Management and Procurement

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapsmp
Course Series
LEAP
Sort Order
6
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Old Node ID
3958
Language
English
Course Location
Virtual/Instructor-led
Course Times

On the first day, please check in at least 30 minutes before the class start time. First Day - 8:00am to 5:00pm ​Second Day - 8:00am to 5:00pm Third Day - 8:00am to 5:00pm

PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3184P
Course CRN
15828

Course Short Description

Course Short Description
Prepares students in the basics of supply management and procurement operations and the role of procurement within an organization’s overall supply chain. The course includes presentations of the key elements of sourcing and procurement including: strategic sourcing, supplier management, negotiations, contract development, supplier identification and evaluation, and the importance of cross-functional collaboration.

Course Long Description

Course Long Description

This course prepares students in the basics of supply management and procurement operations and the role of procurement within an organization’s overall supply chain. The course includes presentations of the key elements of sourcing and procurement including: strategic sourcing, supplier management, negotiations, contract development, supplier identification and evaluation, and the importance of cross-functional collaboration.

Who Should Attend

Who Should Attend

Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors Buyers, Senior Buyers Buyer/Planners Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Inventory Planners Order Management Supervisors, Managers, Analysts Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers Inventory Managers, Inventory Clerks, Inventory Analysts Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Supply Management and Procurement is a start anytime, self-paced course consisting of 8 Learning Blocks. Learning Block 1 – Supply Management and Procurement Overview Learning Block 2 – Strategic Sourcing Learning Block 3 – Supplier Identification and Evaluation Learning Block 4 – Supplier Negotiation and Contracting Learning Block 5 - Procurement Execution Learning Block 6 – Supplier Management Learning Block 7 – Procurement Organizations and Roles Learning Block 8 – Application of Laws and Ethics in Procurement

How You Will Benefit

How You Will Benefit

Define procurement and its purpose Describe the key steps carried out in managing the procurement process Describe the commodity strategy development process and the key steps in this process Understand the key supplier evaluation practices Appreciate the need for identifying and evaluating global suppliers Appreciate the important role that power, tactics, and concessions play in negotiations Gain a basic understanding of procurement contracting and good practices in contracting Describe the key forms of documentation used in procurement Recognize the characteristics of effective supplier scorecard systems Discuss the key roles or positions in procurement organizations Describe the key roles and metrics within procurement Gain a basic understanding of commercial law, particularly agency law and contract law Understand the difference between law and ethics Understand corporate social responsibility

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required Computer with speakers to access online content Provided Access to online course content and optional reading materials

LEAP: Inventory Management

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapim
Course Series
LEAP
Sort Order
5
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Old Node ID
3957
Language
English
Course Location
Virtual/Instructor-led
PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3186P
Course CRN
15830

Course Short Description

Course Short Description
Prepares students in the basics of inventory control and management operations and the role of inventory management within an organization’s overall supply chain. The course includes presentations of the key elements of inventory control and management including: inventory cost components, types and uses of inventory, planning inventory levels, maintaining inventory accuracy, and metrics and roles associated with inventory management.

Course Long Description

Course Long Description

This course prepares students in the basics of inventory control and management operations and the role of inventory management within an organization’s overall supply chain. The course includes presentations of the key elements of inventory control and management including: inventory cost components, types and uses of inventory, planning inventory levels, maintaining inventory accuracy, and metrics and roles associated with inventory management.

Who Should Attend

Who Should Attend

Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors Buyers, Senior Buyers Buyer/Planners Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Inventory Planners Order Management Supervisors, Managers, Analysts Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers Inventory Managers, Inventory Clerks, Inventory Analysts Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Inventory Management is a start anytime, self-paced course consisting of 6 Learning Blocks. Learning Block 1 – Introduction to Inventory Management Learning Block 2 – Monitoring and Analyzing Inventory Management Learning Block 3 – Inventory Control Learning Block 4 – Inventory Management and Forecasting Learning Block 5 - Managing Inventory in the Supply Chain Learning Block 6 – Inventory Performance Measurement & Financial Implications Introduction to the Supply Chain Game Supply Chain Game – Round I Supply Chain Game – Round II Supply Chain Game – Round III

How You Will Benefit

How You Will Benefit

By the end of the course, the learner will be able to... Discuss the main reasons for carrying inventory Describe the main approaches to managing inventory Explain the key roles and responsibilities for managing inventory at distribution centers (DCs) Discuss the way inventory management functions with other processes in a company Describe inventory replenishment and its relationship to customer service levels Discuss the main ways to categorize and to manage inventory Describe the tools and techniques used for inventory control Discuss key concepts of inventory storage and deployment Explain methods used to measure inventory accuracy and stock keeping Understand how inventory management works with other functional groups in a company Describe the link between inventory management and forecasting Discuss uncertainty in the inventory process and how to address it Understand how better visibility of inventory and demand can reduce total inventory Discuss key measures of inventory performance Explain the costs related to inventory

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required Computer with speakers and internet connectivity to access online content Provided Access to online course content and optional reading materials

LEAP: Customer Service Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapcso
Course Series
LEAP
Sort Order
2
Course Fee - Alumni
100.00
Course Fee - Certificate
100.00
Old Node ID
2677
Language
English
Course Location
Virtual/Instructor-led
Course Times

This course is offered in an online format.

PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3500P

Course Tag Line

Course Tag Line
Learn the basics of customer service operations and the role of customer service within an organization’s overall supply chain

Course Short Description

Course Short Description
Prepares students in the basics of customer service operations and the role of customer service within an organization’s overall supply chain.

Course Long Description

Course Long Description

This course prepares students in the basics of customer service operations and the role of customer service within an organization’s overall supply chain. The course includes presentations of the key elements of customer service including: the order management process, customer relationship management, management of challenging customers, effective customer communications, returns and reverse logistics, and performance metrics.

Who Should Attend

Who Should Attend

Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center  administrators, clerks, analysts, supervisors, and managers. Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Inventory Planners Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts Order Management Supervisors, Managers, Analysts Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers Service Operations supervisors, Service Operations Managers Inventory Managers, Inventory Clerks, Inventory Analysts Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Learning Block 1 – The Order Process Learning Block 2 – Returns and Reverse Logistics Learning Block 3 – Customer Relationship Management Learning Block 4 – Challenging Customers Learning Block 5 - Communication in Customer Service Learning Block 6 – Legal and Regulatory Concerns

How You Will Benefit

How You Will Benefit

Acquire knowledge of the overall order management cycle and process Understand the impact of effective customer service, especially in issue resolution Understand the key aspects of, and employee responsibilities in, the customer returns process Understand the key metrics used in customer returns functions Understand the key concepts and practices in customer relationship management Recognize how service performances are measured Identify key steps in the customer life cycle Know how to identify, appreciate, and relate to challenging customers in typical business settings through great customer service and understand why customers become challenging Know how to manage challenging customers Identify and describe various communication methods and their characteristics Recognize the key barriers to effective communication and how to overcome them Recognize regulatory concerns in customer service operations

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Provided online.

LEAP: Transportation Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapto
Course Series
LEAP
Sort Order
4
Course Fee - Alumni
100.00
Course Fee - Certificate
100.00
Old Node ID
2676
Language
English
Course Location
Virtual/Instructor-led
Course Times

This course is offered in an online format.

PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3501P

Course Tag Line

Course Tag Line
Learn the basics of transportation operations and the role of transportation within an organization’s overall supply chain.

Course Short Description

Course Short Description
Prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.

Course Long Description

Course Long Description

This course prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain.  The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.

Who Should Attend

Who Should Attend

Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center  administrators, clerks, analysts, supervisors, and managers. Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Inventory Planners Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts Order Management Supervisors, Managers, Analysts Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers Service Operations supervisors, Service Operations Managers Inventory Managers, Inventory Clerks, Inventory Analysts Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Learning Block 1: Business and Economy 3 Learning Block 2: Transportation Modes 4 Learning Block 3: Transportation Economics 4 Learning Block 4: Transportation Service Markets -4 Learning Block 5: Transportation Technology 3 Learning Block 6: Transportation Regulations 4 Learning Block 7: Transportation and Global Supply Chains 4 Learning Block 8: Risk Management and Security in Transportation 4 Learning Block 9: Sustainability Issues in Transportation 3 Learning Block 10: Transportation Sourcing and Management 4 Learning Block 11: The Future of Transportation 3

How You Will Benefit

How You Will Benefit

This course prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain.  The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Provided online.

LEAP: Warehousing Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapwo
Course Series
LEAP
Sort Order
3
Course Fee - Alumni
100.00
Course Fee - Certificate
100.00
Old Node ID
2675
Language
English
Course Location
Virtual/Instructor-led
Course Times
This course is offered in an online format.
PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3502P

Course Short Description

Course Short Description
Warehouse associates and associates in other supply chain domains should understand the processes, technology, and terminology that are in play in today's distribution operations. This course is intended to train students in the basics of warehousing, so that they can quickly familiarize themselves and be effective contributors in warehouse and distribution operations.

Course Long Description

Course Long Description
The course is structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.

Who Should Attend

Who Should Attend
Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Inventory Planners Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts Order Management Supervisors, Managers, Analysts

What You Will Learn

What You Will Learn
Learning Blocks Warehousing Operations is a self-paced course consisting of 8 Learning Blocks. At a typical pace, the course can be completed in 8 weeks (1 block per week). Warehousing & Its Function Receiving goods at the distribution center Putaway and Restocking Picking and Packing The Shipping of Goods Safe, Healthy & Secure Working Environments Inventory Control Labor Performance Management Supply Chain Management Common Learning Blocks (*optional) *This course can prepare students to pass the Warehousing Operations Certification developed by the LINCS Consortium in Supply Chain Management. Students who intend to take the LINCS exam must become familiar with the materials in Learning Block 9. Students who do not intend to take the LINCS exam do not need to read the materials in Learning Block 9 – though you are encouraged to do so.

How You Will Benefit

How You Will Benefit
Demonstrate a fundamental understanding of the physical, technological, process and safety considerations of warehouse/distribution operations Explain facility configuration considerations, representative storage and handling techniques, performance metrics, customer service considerations, and the role of distribution operations in different industries Discuss picking and shipping processes and material handling equipment Describe the key operations that take place within a warehouse and how they relate to each other Discuss the different warehouse operating/ownership models

Course Prerequisites

Course Prerequisites
None.

Course Materials

Course Materials
Required Computer with speakers to access online content Provided Access to online course content and optional reading materials

LEAP: Supply Chain Management Principles

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
leapscmp
Course Series
LEAP
Sort Order
1
Course Fee - Alumni
100.00
Course Fee - Certificate
100.00
Old Node ID
2674
Language
English
Course Location
Virtual/Instructor-led
Course Times
This course is offered in an online format.
PE Registration Link
https://www.scl.gatech.edu/LEAP/apply
Course ID
LOG3503P

Course Short Description

Course Short Description
Prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.

Course Long Description

Course Long Description
This course prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.

Who Should Attend

Who Should Attend
Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers Business and Systems Analysts Supply Chain Education and Human Resource Management personnel Inventory Planners Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts Order Management Supervisors, Managers, Analysts Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers Manufacturing analysts, Manufacturing supervisors, Manufacturing clerks, Manufacturing Managers Service Operations supervisors, Service Operations Managers Inventory Managers, Inventory Clerks, Inventory Analysts Inventory Cycle Counters Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn
Learning Blocks Warehousing Operations is a self-paced course consisting of 11 Learning Blocks. At a typical pace, the course can be completed in 11 weeks (1 block per week). Supply Chain Concepts Supply Chain Technology Managing Customer Relationships Customer Service Order Management Manufacturing & Service Operations Procurement and Supply Management Inventory Management Demand Planning Warehousing Operations Transportation Operations The Supply Chain Game *This course can prepare students to pass the Supply Chain Management Principles Certification developed by the LINCS Consortium in Supply Chain Management.

How You Will Benefit

How You Will Benefit
Define supply chain management – flows, metrics, frameworks, goals, and organizational structures Describe the various types of information systems and technology currently used in the supply chain Describe how teams work together to create successful customer relationships Summarize the customer satisfaction model Discuss the difference between internal and external customers Explain the difference between manufacturing and service operations Recognize the steps in the procurement process Understand that there are different types of buyer-supplier relationships Define the concept of strategic sourcing Explain why it is important to consider the total cost of ownership when making purchases Categorize the different types of demand patterns Discuss the importance of S&OP in the integrated supply chain List several KPIs for successful inventory management Articulate some of the key operations of a warehouse (e.g., receiving, storage, product placement, filling orders, and order picking processes) Understand how different areas of product transportation affect the overall success of companies Identify the challenges in establishing efficient and effective transportation processes within industries Determine which modes of transportation are more cost effective in given situations and why Demonstrate metrics used to measure transportation service quality and efficiency

Course Prerequisites

Course Prerequisites
None.

Course Materials

Course Materials
Provided online.

Lean Leadership for the Supply Chain Professional (Online/Self-paced)

Active?
Yes
Canceled?
No
Custom Course?
Yes
Course Abbreviation
blsclead-online
Course Series
SCM
SCOL
Sort Order
7
Course Fee - Alumni
600.00
Course Fee - Certificate
600.00
Old Node ID
2586
Language
English
Course Location
Online (Self-paced)
Course Times

The course is structured around 16 lessons with each taking approximately 1.5 hours to complete. Please note the course end date when registering for the course via the Georgia Tech Professional Education website. After you complete all quizzes within the course satisfactorily, you can apply for a course certificate. You have the flexibility of taking the course on your own time and pace. Start and stop as often as you like, allowing you to set the schedule.

PE Registration Link
https://pe.gatech.edu/courses/building-lean-supply-chain-leader
Course ID
LOG4002P
Course CRN
15588
CEUs
2.10

Special Notes

Online courses are offered through Georgia Tech Professional Education. The interface is primarily point-and-click, and can be learned by anyone capable of using a web browser. There is no software to distribute, and no experience with HTML or other technical knowledge required.

Course Tag Line

Course Tag Line
Transforming an organization from traditional thinking to lean thinking requires leadership.

Course Short Description

Course Short Description
Students complete a deep dive of the House of Lean and explore the main aspects of lean leadership. Among other important topics, students will learn "go see" management, A3 thinking and leader as teacher concepts.

Course Long Description

Course Long Description

An online version of our former Building the Lean Supply Chain Leader on-campus course. Enjoy the flexibility of covering the same material presented in the past on-campus version of the course at your pace and when you want. The online course includes 16 modules, each taking approximately 1.5 hours to complete. Upon enrollment, you’ll have 16 weeks or 4 months to complete all the course modules. Leverage lean principles to become a more effective leader, manage people, and drive operational excellence Improve value stream processes that impact the organization Learn how to create action-driven measurement systems and build successful teams

Who Should Attend

Who Should Attend

Supply chain professionals, logistics professionals, material managers, production control managers, transportation managers, warehousing managers and purchasing managers

What You Will Learn

What You Will Learn

The online course is structured around the below modules. Purpose and Value Alignment A Deep Understanding of Lean Thinking Traditional vs. Lean Leadership Leading with Purpose and Principles Leading the Vision The Leader as Student and Teacher Advocacy vs. Inquiry Respect for People Process and Value-stream Thinking  Management Systems & Role of Leader Using Effective Measurement Systems Reflection Time Management & Leader Standard Work Visual Management, "Go See" Management Building Teams Convincing People on Lean Thinking & Dealing with Resistance

How You Will Benefit

How You Will Benefit

Self-Paced This self-paced, online professional development program allows you to decide when and where to learn. The course includes 16 modules, each taking about 1.5 hours to complete. Upon enrollment, you’ll have 16 weeks or 4 months to complete all the course. Applied Learning Instead of focusing just on theory, this course will dive deeper into the actual application of the material being presented. It’s based on our years of collective operational experience leading teams and implementing lean supply chains. You’ll be able to use what you’ve learned and see the results first-hand. Interactive Experience This is not your typical read-the-screen and take-the-test type of training. Instead of posting hours of reading material online and calling it online training, we’ve invested in creating dynamic videos, interactive exercises and challenging knowledge assessments to keep students engaged and connected to the learning process. Results-Based Curriculum Because this book is based on the Shingo Award winning book, PEOPLE: A Leader’s Day-to-day Guide To Building, Managing, And Sustaining Lean Organizations, the curriculum has been proven to help leaders build effective leadership skills to lead lean organizations. Plus, it has been tested in hundreds of live classroom sessions over the years in multiple environments – from university classrooms to the conference rooms of Fortune 500 companies.

Course Prerequisites

Course Prerequisites

This course is part of the Supply Chain Management (SCM) Certificate. For those interested in earning the Lean Supply Chain Professional Certificate, this course is the third and final course of the three-course certificate program. To earn the certificate, participants must register and complete the following courses in below sequence within six years: LOG 4000P - Lean Essentials for the Supply Chain Professional LOG 4001P - Lean Implementation for the Supply Chain Professional LOG 4002P - Lean Leadership for the Supply Chain Professional

Course Materials

Course Materials

Required (student must provide) A computer with speakers and high-speed internet connectivity to access online content. Please visit https://pe.gatech.edu/technology-requirements to ensure the computer you will be using meets the minimum technical requirements. Provided (student will receive) Access to online course content and optional reading materials until the course end date.

Supply Chain Fundamentals: Manufacturing and Services Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Course Abbreviation
scfmso
Course Series
SCF
Sort Order
9
Course Fee - Standard
350.00
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Course Fee - Special Language

Please note the course Access Period (start and end dates) noted within the Georgia Tech Professional Education website where registration takes place. Access to the course ends on the noted date and cannot be extended. For example, if you enrolled today, completed half of the course content, quizzes, etc. and do not complete by the end date – you would lose your progress and, unfortunately, have to re-enroll and start over.

Old Node ID
2536
Language
English
Course Location
Online (Self-paced)
Course Times

Our online Supply Chain Fundamentals courses are 100% online, self-paced, start anytime, and are approximately 40 hours of instruction per course. There is a quiz at the end of each learning block that must be passed to move onto the next learning block.

PE Registration Link
https://pe.gatech.edu/courses/supply-chain-fundamentals-manufacturing-service-operations-online
Course ID
LOG3187P

Special Notes

Enroll in this course at any time, even if the session start date has passed. However, check the register by and session end date listed in the session details to ensure you have enough time to complete the course.

Course Short Description

Course Short Description
This course prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain.

Course Long Description

Course Long Description

This course prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain. The course includes presentations of the following concepts; defining the role of manufacturing and service operations, linkages between market requirements and the selection of manufacturing processes, facility location strategies, and facility layout, the importance of production planning and control in synchronizing operations, the importance of quality management and performance measurement, and the role of emerging technologies in operations.

Who Should Attend

Who Should Attend
  • Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists
  • Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists
  • Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors
  • Buyers, Senior Buyers
  • Buyer/Planners
  • Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Manufacturing planners, supervisors, clerks, analysts, directors, engineers, controllers, superintendents, foremen
  • Industrial engineers
  • Plant engineers, planners, supervisors, clerks, analysts, directors, controllers, superintendents, foremen
  • Inventory Planners
  • Order Management Supervisors, Managers, Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Manufacturing & Services Operations is a start anytime, self-paced course consisting of 7 Learning Blocks.

  • Learning Block 1 – Manufacturing and Services Management Overview
  • Learning Block 2 – Strategic Considerations in Manufacturing
  • Learning Block 3 – Production Planning and Control
  • Learning Block 4 – Operations Management Improvement Techniques
  • Learning Block 5 - Manufacturing Service Related Operations
  • Learning Block 6 – Assessing Performance
  • Learning Block 7 – Systems and Technology

How You Will Benefit

How You Will Benefit

Participants will gain a solid understanding of the basics of manufacturing and service operations and the role of manufacturing & service operations within an organization’s overall supply chain. The course prepares students to be effective in entry-level and supervisory roles in manufacturing & service operations. The course may also be beneficial to executives new to manufacturing & service operations field as the course provides a solid overview of the basics of the field.

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required: Computer with speakers and internet connectivity to access online content

Provided: Access to online course content and optional reading materials

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